Meade mySKY Personal Guide for Sky Exploration
by Meade
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List Price: Category: Digital Camera See more product details |
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Digital Cameras Photo Reviews of Meade mySKY Personal Guide for Sky Exploration
Customer Review: First one worked great! Then the nightmare started......
Summary: 1 Stars
I bought mine to run my ETX90 EC and to help the kids learn the sky. I knew it had problems, but I figured if it didn't work I could return it right away for another. My first unit worked extremely well from November 2007 to March 2008. The tracking was perfect, all the buttons worked as well as all the features. It also performed as advertised with the classic original ETX. I was impressed.
Then, during a Messier Marathon in 2008, the power button broke off inside! I could hear it rattling around, and my frustration was at a high point because I was looking for M30, the last object for the challenge! I had gone past the merchant's return window, so I sent it into Meade for warranty service on my dime. Another was sent quickly (about two weeks), but it would not get a GPS fix and would lock up with every attempt at use. Another was sent quickly in exchange, and it blew through the GPS fix, but had a 30 degree pointing error!!! It also misidentified constellations when I fudged the time settings to account for the pointing error!! That unit was sent back for exchange, and SIX WEEKS later I am still without a functioning unit. And forget about Meade sending a note explaining what they are doing to fix the situation.
As far as I'm concerned, Meade has stolen my $430.95 and will never get my business again after ten years of my using several Meade products. My credit card cannot recover my money, and my next letter to Meade will be to ask them for my money back directly. Seriously, there should be a class action lawsuit against this company and this product.
Too bad there isn't a Zero Stars rating.
Customer Review: Works Great
Summary: 5 Stars
I have read a lot of negative reviews of this, but mine works fine. It is great. Really.Customer Review: Dead and gone
Summary: 1 Stars
It worked a few times, but now it's dead. The electronics don't work, so all you get for paying the hefty price of $399 is a piece of inoperative plastic--might as well point a wood stick at the sky. I'm trying to see if Meade will take the inert product back and ship one that works.
I got a replacement in May, Meade came through well--no customer hassles! Put batteries in carefully, in an hour two of the battery casings split cuz of an internal short that started to fry them--never had this on any other electronic instrument. Using top-notch batteries, not some off-brand. I sensed this issue because the battery cage got to be very warm, and I opened it up and here were these two (of four) split batteries. Perhaps the battery contacts aren't very robust so they can get moved around and either (a) not make contact, perhaps my original issue, or (b) short out so as to burn out the batteries and maybe set fire to wherever you store this.
Customer Review: DON'T BUY THE MYSKY PERSONAL GUIDE
Summary: 1 Stars
THIS 'MYSKY PERSONAL GUIDE' DID NOT WORK FROM THE FIRST TIME I TRIED IT.
I GOT A "RETURN FOR REPAIR MESSAGE" ON IT THE FIRST TIME I TRIED TO USE IT. IF YOU FIND ONE THAT WORKS PROPERLY YOU ARE VERY LUCKY. THIS PRODUCT NEEDS TO BE REENGINEERED.
Customer Review: I should have paid attention to the reviews
Summary: 1 Stars
Out of the box, the device does not work. It freezes in the midst of the effort to communicate with GPS satellites and establish time and location. Tried it about 20 times all of the ways that the documentation specified. Meade support is only available during business hours (when I am working, not playing with cool gadgets). One must have a return number obtained from Meade before sending it back. Great concept. Horrible execution.